Customer Testimonials
Great sales personnel. Wonderful experience for buying or leasing a car. This was my second car bought at this dealership.
The manager Luis will reply quickly and Chris will help you with passion, but the whole store is too busy or their efficiency is too low. i need to wait for so long to get my lease, contract, etc. done, which is annoying because nobody want to spend that much time in the office.
Great sale and service teams!! I have received support from both departments in a timely matter! Shout out to Tiffany for going above and beyond when I inquired about an EV! Definitely recommend to anyone seeking a car! I am truly grateful for having a reliable and affordable vehicle!
Nathaniel was very helpful and informative. We got everything we wanted for our car.
Recently took my hybrid Chevy Volt, there for the first time for a check engine light related to the lithium battery. Luz, the Service Consultant was very friendly and explained what they were going to check, they did a great job and got it done on time. Very happy with the experience.
Professional, friendly, knowledgeable staff, eager to please but not pushy. We'll be returning for our next vehicle, no question.
The customer service was professional from start to finish and I was extremely pleased with my experience at Team Cadillac.
Not a good buying experience. Car actual condition not represented well. Title and registration issues causing continued problems. Additional costs out of my pocket and time.
Kenny was a great salesperson, helpful, kind and willing to go the extra mile. Had a great experience from the first call to the end of the sales process.
Great buying experience. I know I can be a difficult customer to work with, and Francisco was a great help. Definitely recommend if you're in the market for a car. This is my family's 3rd Hyundai from this dealership, and they're always friendly, professional, and helpful.
Bought an Ioniq 5. Sales by Simmon. Excellent experience. No add on, no hidden fee, professional, no pressure easy process. Thanks.
Damian was excellent. Super helpful and understanding that I had a budget to stick you. He helped me set the controls before I left and was super friendly. The paperwork was easy and went fairly fast. Thank you
We had a great experience with Damian, the sales rep. He was professional, informative, and not pushy. We appreciated his helpfulness and professionalism.
Very nice and kind easy to work with don't have any complaints Thank You
People are great and very helpful. Came in for my annual oil change on my Niro plugin HB ended up purchasing a EV 6 got a good price for my Niro trade in.
The representatives at the dealership are very friendly and cooperative. Xavier took an extra effort to make a video of the car and send it to me and that has significantly contributed in purchasing the Cadillac Optiq. Since my home was far away from the dealership, they ensured I get all the process done online and just go and pick up my car.
I am a 74 year old widow and have never bought a car by myself! I list my husband in August 2025! Gabe and Cesar made my experience amazing! It was never stressful and I never felt pressured! I walked out of the dealership feeling like I made an excellent deal! And my husband would have been proud!
I was unhappy with the lack of service from Luz. I called the morning of picking up my car to please have it up and ready. I had to wait over 30 minutes .
Team Cadillac is excellent with their communication when getting the vehicle serviced. They are all knowledgeable and friendly.
Jaray and Sam made the biggest impressions on us because they were the team members we interacted with the most throughout our car-buying experience.
Jaray's initial impression and his follow-up communication were the main reasons I chose to return to this dealership instead of visiting another location. During our test drive, he was attentive, personable, funny, and incredibly knowledgeable. He never made us feel pressured to make a purchase. Instead, it felt like we were talking with a trusted friend who genuinely wanted to help us find the right vehicle by sharing honest advice and answering all of our ... Read More Google - Jul 3, 2026
I was disappointed with my recent experience regarding my daughter’s Nissan Kicks. I initially scheduled service at Team Cadillac, only to find out when I arrived that I had actually been assigned to the Mazda dealership next door because of the type of vehicle. That information should have been communicated before my appointment instead of me finding out after I arrived.
My biggest concern was the repair estimate. I purchased both an extended warranty and a service warranty specifically to help cover unexpected repairs, yet I was told the mass airflow sensor would not be covered and that I ... Read More DealerRater - Jun 30, 2026
Team Cadillac did an excellent job, particularly Kenny and Dale. We appreciate the great experience.
I had an excellent time purchasing my vehicle, Dang was amazing he showed me the car and I immediately fell in love. I was also given exceptional service by the used car sales manager Justin. They showed me the ins and out of my purchase and I couldn’t of asked for a better team to help!
Very professional, kind, friendly and honest. No pressure over all very good experience.
I previously had a fantastic experience working with Stan. I brought my Escalade in for service on an ongoing issue as well as additional issues. A new service person Neyally was assisting me. I literally had to fight to get updated on my car. They kept it for 4 weeks due to a warranty approval issue. You’d expect their keep me apprised of the progress- or lack there of on a daily basis. But apparently they never felt it was necessary. I went an entire week without hearing anything from them all the while having to pay for a rental. ... Read More DealerRater - Jun 26, 2026
Great experience at Kia, great customer service and patience with the whole process. Honest feedback and assistance in helping us pick our cars to meet our needs. Great sales manager, Ryan & his team. Thank you
Team Cadillac took care of my service and warranty work with great professionalism and care.
Nate was awesome, best car buying experience I had. They had everything ready to go and I was in and out. Love these guys and will be back. Also with a few items needing fixed they jumped on it without question. A+ service!
Best customer service in the State of California!
Team Chevrolet mechanics does excellent work and the customer from Luz, Damian and Nate is outstanding! I truly appreciate them.
always courteous, prompt service. Nallely checked my records for extended warranty coverage without me prompting her- much appreciated!
I am always completely satisfied with the level of customer service. Luz has been my service advisor since I purchased my vehicle in 2018. I won’t take my car anywhere else.
Ended up driving over 100 miles to purchase my Ford F-250 at Capitol Ford. I spoke with several local dealerships before ultimately choosing to make the drive, and I’m glad I did. While my experience was top notch, I want to give special recognition to my salesman, Robert. Texted several times over the course of a week or so. Solid and clear communication and was never pushy in providing answers to my varied questions. I highly recommend Capitol Ford, and suggest you speak with Robert when visiting the dealership.
I love my car and most of my experience. I still haven't received my second key fob or the key to unlock the handles to step up to reach the top of the car.
Excellent dealership with customer service-oriented staff who made it very easy to do business and complete my purchase online.
Did not like to contact service had to call Miss Garcia for everything I wasn’t happy with her
I was very impressed with my internet sales person (Sean) as he was very approachable, easy to work with and exceeded my expectations on many levels. When I came in to see the car at the dealership on Friday (May 29), he took a step beyond to have the Corvette Z06 washed and prepped just to show it (I was not expecting that so yes, that raised the bar on exceeding customer expectations). The following day on Saturday (May 30), he again took the initiative to exceed my expectation by working hard with his GSM on my offer. At the end, I ... Read More Google - Jun 3, 2026
Great experience! We worked with Angel and he was super helpful and knowledgeable. Overall experience was positive and this is our second Mazda and we love it
The sales people are very nice. I recommend you go during the week as the weekends are very busy there.
Very chill car buying experience. Zero pressure, very accommodating.
Great people,great service. I was able to find what I liked and was out the door in no time at all. Seamless transaction
Great experience at Concord Mazda. Raul assisted me with the purchase of my new Mazda MX-5 Miata. The transaction was smooth and enjoyable.
The service dept is outstanding. They are always professional and a pleasure to work with. I recommend this business to all I know. Thank you Damien for all you do!!!
Wonder experience with Nathaniel from sales and Oscar from finance.
Sameer made the experiance smooth and painless, and the rest of the team, Luis & Oscar, finalized the deal I wanted with minimal fuss and back n forth. Easy in, easy out.
Nate and the team were amazing. Super happy with the service and support and would highly recommend them to anyone
After a long time my service experience was satisfactory. I do not want wish to elaborate.
Received outstanding service & communication from the gentleman overseeing the repair process of my Cadillac. He went over & beyond regarding some information & paper work I needed, as well as when I came in to pay he explained a different payment option that might be a good idea to use!
Joe at Mazda made the entire car-buying experience smooth, stress-free, and enjoyable. He was knowledgeable, patient, and took the time to answer all of my questions without ever making me feel pressured. He genuinely cared about helping me find the right car and made sure I got a great deal. I really appreciated his professionalism and friendly attitude throughout the process. If you’re looking for someone honest and helpful at Mazda, I highly recommend asking for Joe!
The overall experience at Team Cadillac was really good! From the moment I contacted them for a deal to when I signed and picked up the car, the experience was smooth, prompt and professional. Sean Chatelian in particular was amazing, very polite and orchestrated the deal flawlessly. I Highly recommend this store to anyone looking to have a great car leasing or buying experience in the Bay Area. The set up and prep of the car was also very well done
The overall experience at Team Cadillac was really good! From the moment I contacted them for a deal to when I signed and picked up the car, the experience was smooth, prompt and professional. Sean Chatelian in particular was amazing, very polite and orchestrated the deal flawlessly. I Highly recommend this store to anyone looking to have a great car leasing or buying experience in the Bay Area. The set up and prep of the car was also very well done
I was in need of a truck and Mother Nature said I needed it sooner rather than later. I found my truck through their website. Called in and asked for the absolute lowest out the door price as I'm not trying to sit at a dealership for 8+ hours. I know what I want just give me the numbers and team Chevy did just that. When everything was said and done (maybe an hour) I drove the 2+ hours to check the truck out and it was as advertised and described to me. There was a hiccup with the truck but ... Read More Yelp - May 18, 2026
Great team, extremely helpful and made everything simple
Excellent customer service
Frank was very helpful in explaining therally on what type of service for my Cadillac Escalade
Always treated very good and my vehicle is always completed to my satisfaction.
unacceptably long wait time. We did not dally around, came in ready to buy, but ended up spending close to 6 hours, nearly 3 of which were just waiting to pay after signing the deal.
We had a wonderful experience at Audi in Modesto buying our daughter’s first car! The sales team was great, answered all of our questions. The whole process was smooth and easy and we were on our way with her car! The entire staff made us feel comfortable and was great to talk to! Thank you for making it such a fun day for our family
Through the Costco Auto program, I was able to get an affordable starting price on my new car. Aaron was my auto dealer and he was tremendous. He was professional, answered all my questions, didn’t try to “up sale” me at all. The price he gave me over the phone was the same price on all my paperwork. And in the end, that was my biggest worry going into buying a car for the first time in 15 yrs. Huge thank you to Costco for having this program and a huge thank you to Aaron for making the process seamless.
The dealership has an established set of procedures that allow appointment setting and service activity to flow smoothly
The service advisor is very helpful, polite and knowledgeable. The service advisor explains clearly what is needed to be done.
Everyone, I mean everyone was very professional and super nice. I was leasing my car and wanted to buy it and it couldn’t have gone any smoother!!
Manuel was great to work with. Everything went smooth and fast. Would recommend them to everyone and I will be purchasing future cars from them
We love Team Chevy. Been going there for years! Frank and Damien are great in the service department and make sure their customers are taken care of. Shout out to the service department for keeping us safe on the road. Loaner car situation is always a problem that can use some improvement. Thanks Team Cadillac
Absolutely amazing experience working with Damien Ferrara! He was professional, honest, and incredibly helpful from start to finish. He made the entire process smooth and stress-free with no pressure at all. Clear communication and top-notch customer service. Highly recommend asking for Damien Ferrara!”
It seems as though the service team is well cared for which in turn allows them to provide the customers with outstanding customer service. From Erica to Damien, Nalally and in the beginning Stan all the way down to the person that handles drying my car after a wash. All very helpful. Thank you to your service.
Professional custom service
Made the experience fast and easy. Was all ready to go when I showed up and just needed to sign some docs and go.
I worked with Alexis at Capitol Kia yesterday to lease my new Kia. The process was zero stress, zero pressure and I highly recommend working with their whole group of folks that made the day a bright spot. Comparing the service and respect received at this Kia dealership to the other local dealership was hands down superior. I don’t know why anyone would work with the other group. Do yourself a favor and visit Capitol Kia.
always pleasant, friendly, and very accommodating. The Cadillac Service team provides an up front and very detailed report of the service(s) needed. And, love that I get a video update of my car's current maintenance status. Easy to schedule, and usually on time with quoted duration of service. Highly recommend this location and team. Thanks Luz!
I had a really great experience buying my 2026 Kona Limited at Capitol Hyundai. Richard helped me through the entire process, and I truly appreciate how smooth everything was. He was professional, patient, and straightforward from start to finish. There was no pressure, no games, and everything was explained clearly, which made a big difference for me. I’d definitely recommend working with Richard if you’re looking for a good, honest car buying experience
My experience was professional, collaborative, and educational. Dean was very hands-on, made himself available whenever I needed and took care of all of my questions. Overall, it was an elite experience
Uwanah is the best seller!
(Translated by Google) Brayan, the salesperson, was a very kind, respectful, and helpful person. From the beginning of the process to the closing of the sale, he was excellent, as were the other people involved in the process. Thank you very much. (Original) El vendedor Brayan una persona muy amable, respetuosa y colaboradora, desde el inicio del proceso hasta el cierre de la venta fue excelente, al igual que las otras personas involucradas en el proceso, muchas gracias.
I'm always well taken care of at Team DGDG! I traded in my previous CX-5 for a new hybrid CX-50. Tiffany was really easy to work with and got me through the purchase process quickly and painlessly. The terms were good, the car is beautiful, and I'm really happy!
I am extremely disappointed with the level of communication and overall service I received. Throughout the entire process, I was the one consistently having to follow up just to get updates on my vehicle. This is not the standard I expect from a professional service provider.
When I initially completed my service paperwork, I clearly indicated that I had a warranty. However, when I finally received the diagnostic report, I was told that my warranty information had not been provided. This resulted in additional and unnecessary delays while the warranty company was contacted and approval was obtained. That process alone ... Read More DealerRater - Apr 23, 2026
We were very happy with our service, particularly with Richard, who came in on his day off, and patiently educated all about the bells and whistles that come with our vehicle that we did purchase the same day of our visit just last week! Thank you Richard!